If you wish to arrange a refund and you purchased PicaJet Photo Organizer from our website, we offer a 30-day money back guarantee. Refunds are available to those customers who purchased the software within the last 30 days, as demonstrated by your proof of purchase information. If you have this receipt, please follow the instructions in Step 2.
If you do not have your receipt, or you did not receive one, you will need to estimate your date of purchase, purchase price, and other information as indicated in Step 2.
For each purchase you made though our website you should have received an e-mail confirmation of your purchase (purchase receipt). To claim your refund, please forward the confirmation e-mail (purchase receipt) to
If you are unable to locate your e-mail receipt, you must give us your contact information and other details so that we can locate your order. The information you send must include the following: your full name, estimated date of purchase, purchase price, and reason for returning the software. The date of purchase must be within the last 30 days. Please e-mail this information to
to be processed.
We will send you an email that notifies you of your eligibility for a refund based on the proof of purchase you provide to us. If your request for a refund is confirmed, a credit will be processed to your credit card account within 7 to 10 business days following confirmation of eligibility.
If you have any questions concerning this policy, please contact us via e-mail at